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(2012 Survey on the satisfaction of Bureau des ententes de sécurité sociale (BESS) clients; French only)
In October 2012, a survey was conducted on the satisfaction of clients who had contacted the Régie des rentes du Québec's Bureau des ententes de sécurité sociale (BESS) in previous months. The BESS helps Quebeckers in applying for retirement, surviving spouse's or disability benefits from one of the 32 countries with which Québec has a social security agreement. The survey results show that 99% of clients were very or quite satisfied with the services they received.
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