The Canadian Association of Pension Supervisory Authorities (CAPSA), of which Retraite Québec is a member, has just published its Guideline No.2 -
Electronic Communication in the Pension Industry.
A pension plan administrator can communicate with members and beneficiaries of supplemental pension plans electronically, unless the Supplemental
Pension Plans Act requires that another specific method be used. Electronic communication must conform with the requirements of the Civil Code of
Québec and the Act to establish a legal framework for information technology.