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What's New in 2020

My Account personalized digital workspace: changes to make the steps you take with Retraite Québec easier


My Account tailored to my needs.

My Account is Retraite Québec's digital gateway. It allows you to access your personal file.  The information it contains is completely personalized and adapted to your situation. 

By connecting to My Account, you already have access to information about the Québec Pension Plan (QPP) and Family Allowance. 

Here are some of the enhancements to our online service that will make the steps you take with Retraite Québec easier

Consult your documents in My Account

A new section named Your documents allows you to consult communications and documents sent to you by Retraite Québec, including those regarding public-sector pension plans, such as the RREGOP or the PPMP.

For now, you can find acknowledgments of receipt, notices of acceptance or rejection of your applications, etc. In 2021, you will progressively have access to your income tax slips, your Statements of Participation under all pension plans administered by Retraite Québec, and even your notice regarding Family Allowance.

Eliminate paper waste and save time by going digital

Choose the digital option in My Account to consult the communications and documents sent to you by Retraite Québec. 

Gradually, you will receive your documents in a digital format in your personalized space instead of by mail, thus reducing paper waste. You will also save time given that postal delays will be reduced. In addition, all the information will be accessible in the same place.

Receive notifications by email or text message

In your file, by choosing to receive notifications, you are choosing a simple, efficient and secure way to track your applications.

Notifications by email or text message inform you rapidly of changes to your file. In addition to receiving digital versions of your documents, you can now benefit from a notification service that informs you of the status of an application or that a file has been added to your personalized space.

Currently, you can receive notifications regarding the status of your application for a retirement pension under the Québec Pension Plan filed online. During the course of 2021, you will be able to receive notifications regarding other types of applications.

More changes coming in 2021

Stay tuned! My Account will be continuously improved to make it even simpler and more efficient.

The year 2021 will bring many new changes that will allow you to follow your applications and receive information about them in the comfort of your home.

To keep abreast of the newest changes, sign up for our infolettre and like our Facebook Cet hyperlien s'ouvrira dans une nouvelle fenêtre. page

23 November 2020
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