Help - Change of Address
Table of content
General questions
- I am planning to move soon. Can I make my change of address now?
- I have moved and I am already living at my new address. Is it too late to inform you of the change?
- Can I make a change of address if I move outside Québec?
- Can I make a change of address if I don't already know my new telephone number?
- Can I add or make a change of telephone number only?
- Can I indicate a future telephone number?
- I want to make a change of address, but you say that you do not have my current (old) address. Why is that and what should I do?
- Why is it not possible to enter a telephone number for a foreign address?
- I want to receive my correspondence from Retraite Québec at an address other than my residence. Can I make the request online?
Address
- I do not know my postal code
- What do I do if my postal code is indicated as invalid?
- What can be indicated in the field "Street number"?
- What do I do if my street is not indicated in the drop-down list?
- What do I do if my post office box is not in the drop-down list?
- What do I do if my country is not in the drop-down list?
- How can I cancel the address that I entered?
Follow-up of the request
- What is the purpose of the acknowledgement of receipt?
- I have made my change of address. How can be sure that you received my information?
- I have made my change of address. The date it takes effect has not yet come and I need to make another change. Can I do so?
- I have finished my request for a change of address and the date on which the change took effect was in the past. Can I make a change to my request?
- The following message appears : "You cannot make a change of address at this time. According to your file, you recently requested a change and your request is now being processed." What does this mean?
- I have completed my request. How can I be sure that you have received it?
Vocabulary
Street number
The street number is the part of an address used to indicate the exact location of a house or building on a street. Some people refer to this as the door number.