By telephone

Important!

In-person service closed

In order to limit the spreading of COVID-19, Retraite Québec is temporarily interrupting our in‑person services and suggests that you use our online services or contact us by telephone. In certain exceptional situations, you may be able to make an appointment with an information clerk at one of our points of service by communicating by telephone with our customer service.

Thank you for your understanding.

Monday to Friday 8:00 a.m. to 4:30 p.m.

Important

For the QPP, please dial one of the following telephone numbers:

  • Québec area: 418 643‑5185
  • Montréal area: 514 873‑2433
  • Toll‑free: 1 800 463‑5185

Monday to Friday 8:00 a.m. to 4:30 p.m.

Important

For public‑sector pension plans (RREGOP, PPMP, etc.), please dial one of the following telephone numbers:

  • Québec area: 418 643‑4881
  • Toll‑free: 1 800 463‑5533

Monday to Friday 8:30 a.m. to 12:00 a.m. and 1:00 p.m. to 4:30 p.m.

For pension plans in the private, municipal and university sectors, VRSPs, LIRAs or LIFs, please dial one of the following telephone numbers:

  • Québec area: 418 643‑8282
  • Toll‑free: 1 877 660‑8282

Monday to Friday 8:00 a.m. to 4:30 p.m.

Important

For Family Allowance, please dial one of the following telephone numbers:

  • Québec area: 418 643‑3381
  • Montréal area: 514 864‑3873
  • Toll‑free: 1 800 667‑9625

Monday to Friday 8:30 a.m. to 12:00 a.m. and 1:00 p.m. to 4:30 p.m.   

For a pension from a foreign country or certificate of coverage, please dial one of the following telephone numbers:

  • Montréal area: 514 866‑7332, extension 7801
  • Toll‑free: 1 800 565‑7878, extension 7801
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