Help - Application for Family Allowance
Table of content
Data storage
- How to choose a user code?
- How to choose a password?
- What should I do if I forget my user code or my password?
- What does "last update" mean?
- What is the purpose of the Data Storage Agreement?
- Why can't I access the Application for Family Allowance that I have saved?
- For how long does your agency save the information in my Application for Family Allowance?
Address
- I do not know my postal code.
- What do I do if my postal code is indicated as invalid?
- What can be indicated in the field "Street number or P.O. box number"?
- What do I do if my street is not indicated in the drop-down list?
- What do I do if my post office box is not in the drop-down list?
- What do I do if my country is not in the drop-down list?
- How can I cancel the address that I entered?
- What address do I enter in the section "Address"?
- What telephone number must I give?
- What can be indicated in the field "Street number"?
Lexique
Account number (folio)
The account number or folio number must consist of digits only or a group of digits and a dash.
Bank or caisse number
The bank or caisse number must consist of digits only.
Branch number (transit number)
The branch number or transit number must be made up of digits only.
Civil union
Person officially in a civil union.
Foster family
You are a foster family if a youth centre has placed a child or children in your home or care.
Percentage of custody time a month
Examples :
- Every second week = 50 %
- 4 days a week = 60 %
- 3 days a week = 40%
Permit
For example: Visitor Record, Work Permit, Study Permit or temporary resident permit.
Protected person
A protected person within the meaning of the Immigration and Refugees Act (formerly "refugee under the Geneva Convention").
Return Sheet
The Return Sheet indicates the documents that must be provided. It also contains your identification information, which helps us locate your file to process your application. You must send us the return sheet and enclose with it all requested documents and forms.
Street number
The street number is the part of an address used to indicate the exact location of a house or building on a street. Some people refer to this as the door number.