How to reach us

Retraite Québec

You can send your new address This link will open in a new window. to Retraite Québec and 5 other departments and agencies in one simple step online.

If you wish to make a change of address with Retraite Québec only, use our Change of address - Personalized service. You can access the service through your account with the Québec government's identity authentication service cliqSÉQUR This link will open a new window..

If you live outside Québec, you must call us during our office hours.

Contact us:

Important

Do not request or send personal information by email.

Québec Pension Plan (QPP)
Retraite Québec
Case postale 5200
Québec (Québec)  G1K 7S9

Public-sector pension plans (RREGOP, PPMP, etc.)
Retraite Québec
475, rue Saint-Amable
Québec (Québec)  G1R 5X3

Pension plans in the private, municipal and university sectors, VRSPs, LIRAs or LIFs
Retraite Québec
Case postale 5300
Québec (Québec)  G1K 0G4

By registered mail:
Retraite Québec
Direction des régimes complémentaires de retraite
Place de la Cité, entrée 6 (avenue Jean-De-Quen)
2600, boulevard Laurier, bureau 548
Québec (Québec)  G1V 4T3

Child assistance
Retraite Québec
Case postale 7777
Québec (Québec)  G1K 7T4

Pension from a foreign country or certificate of coverage
Bureau des ententes de sécurité sociale
Retraite Québec
1055, boulevard René-Lévesque Est, 13e étage
Montréal (Québec)  H2L 4S5

If you are not satisfied with one of Retraite Québec’s actions, decisions or services, you can file a complaint.

If your dissatisfaction concerns:

If your dissatisfaction concerns:

Call Retraite Québec directly to inform us of suspected fraud.

Our programs

Pension plans

To obtain information about your personal file
You can use the My Account online service to, among other things, file and track an application for benefits or find out the amounts that you have received or will receive. You can also call us during our office hours.

To file an application or request
Use an online service or obtain a form.

To obtain general information
Consult this section of our Web site, or contact us by telephone or email.

To obtain information about your personal file
Call us during office hours.

To file an application or request
Use an online service or obtain a form.

To obtain general information
Consult this section of our Web site or contact us by telephone or email.

To send us a document
Use our email or fax number.

Pension plans in the private, municipal and university sectors

Retraite Québec does not have access to your personal information for your private, municipal or university sector pension plan. Please contact the administrator of your plan concerning that information. The administrator’s contact information can be found on your statement.

For other information, consult the section of our Web site concerning pension plans in the private, municipal and university sectors or contact us:

Voluntary retirement savings plans (VRSPs)

For information concerning:

For other information, consult the section of our Web site concerning VRSPs or contact us:

Locked-in retirement accounts (LIRAs) and Life income funds (LIFs)

Retraite Québec does not have access to your personal information for your locked-in retirement account (LIRA) or life income fund (LIF). Please contact the financial institution that manages the fund. The institution’s contact information can be found on your statement.
For other information, consult the section of our Web site that concerns LIRAs and LIFs or contact us:

Consult the section of our Web site that concerns social security agreements or contact us:

Children

To obtain information about your personal file
You can use the My Account online service to, among other things, file and track an application for benefits or find out the amounts that you have received or will receive. You can also call us during our office hours.

To file an application or request
Use our online services or forms.

To obtain general information
Consult this section of our Web site or contact us by telephone or email.



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