Retraite Québec protects the personal information that it receives from citizens, government departments and public agencies.
The personal information collected through our online services is required for the study of your applications. Failure to provide this information may result in a delay or a refusal to process an application. You have the right to access your personal information held by Retraite Québec or request that it correct it. For more information, visit the
Access to information page.
Only authorized employees have access to your personal information, and it is only disclosed to government departments and public agencies for verification in accordance with written agreements approved by the
Commission d'accès à l'information du Québec .
Your information may also be used for research, assessment, analysis or survey purposes. However, except where provided for by law, it cannot be transmitted to or validated by other persons or agencies.
Our responsibilities in the protection of your personal information
Electronic correspondence is processed according to the same privacy rules as paper correspondence.
We do not reply by email to questions requiring the transmission of personal and confidential information. Instead, we will try to reach you by telephone to reply to you.
Never send contact or personal information by unencrypted email. If you have questions regarding your file, use our
How to reach us form by email or contact us