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Sending a document online

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1 
Verification

Verification

Verify whether your documents comply with our criteria.

2 
Upload

Upload

Go to the service to upload your documents.

3 
Send

Send

Submit your documents quickly and securely.

4 
Confirmation

Confirmation

We confirm having received your documents.

5 
Status

Status

Every application will be processed according to our usual response time.

 

Use this online service to:

send forms, documents as proof, medical file or other documents required by Retraite Québec to complete the study of your application related to:

  • the Québec Pension Plan
  • the Family Allowance measure
  • public-sector pension plans (RREGOP, PPMP, etc.) (members and beneficiaries)
  • a social security agreement (certificate of coverage only)

How to send your documents:

  • Upload a document saved to your computer, tablet or mobile phone
  • Scan a document and send us the file
  • Take a photo of a document and send us the picture in JPG format.

Consult our online services to verify whether your application can be filed online. Otherwise, please use our forms.

If you would like to complete a PDF form onscreen, you can consult the steps to do so and add an electronic signature, if applicable. Two types of electronic signatures are accepted for certain forms.

  • Examine each picture before sending it to us (make sure that the pictures are bright, that the text is legible, that there are no shadows, that each document is complete, etc.).
  • You must be able to read the text on your pictures if you zoom in on your touchscreen. You can also send yourself the pictures by email and open them on a computer or laptop to make sure the text is legible.

Verify the quality of the originals received from health professionals

Your documents must include the headings, the bottoms of the pages and the signature of each health professional concerned. The writing must be clear even if it is in handwriting and the document must not be too dark (the brightness must be sufficient). Our medical team must be able to read all your documents in order to analyze your application.

If you must take pictures of a medical file, you can enter the page numbers manually if it is voluminous and does not contain any page numbers. If there are several documents, make sure not to mix them up. Do not forget to take pictures of both sides of the documents, if applicable.

Exemples de documents acceptés Exemples de documents refusés

Note that...

  • JPG and PDF formats are accepted
  • a maximum of 10 documents may be sent per transfer
  • each document can be up to 7 MB maximum
  • We acknowledge receipt of each transfer of your documents. You do not need to contact us to verify whether we have received them. If your application is incomplete, we will contact you by telephone or by sending you a notice by mail.

To send us a document concerning pension plans in the private, municipal and university sectors, voluntary retirement savings plans (VRSPs), locked-in retirement accounts (LIRAs) or life income funds (LIFs), contact Retraite Québec by telephone.

The information collected via this online service is necessary. For more information, consult our Privacy policy.

Notice to disabled persons

This online service may contain barriers to accessibility. You can call us for assistance. Retour à la référence de la note de bas de page

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