Sending a document online

1 
Verification

Verification

Verify whether your documents comply with our criteria.

2 
Upload

Upload

Go to the service to upload your documents.

3 
Send

Send

Submit your documents quickly and securely.

4 
Confirmation

Confirmation

We confirm having received your documents.

5 
Status

Status

Every application will be processed according to our usual response time.

 

Use this online service to:

send forms, documents as proof, medical documents or other documents required by Retraite Québec to complete the study of your application concerning one of the following programs:

  • Québec Pension Plan
  • Family Allowance measure
  • public-sector pension plans (RREGOP, PPMP, etc.) (members and beneficiaries).

How to send your documents:

  • Upload a document saved to your computer, tablet or mobile phone
  • Scan a document and send us the file
  • Take a photo of a document and send us the picture in JPG format.

medical documents
If you want to send us medical documents:

Your documents must include the headings, the bottoms of the pages and the signature of each health professional concerned. The writing must be clear even if it is handwriting and the document must not be too dark (the brightness must be sufficient). Our medical team must be able to read all your documents in order to analyze your application.

  • Examine each picture before sending it to us. Make sure that the pictures are bright, that the text is legible, that there are no shadows, that each document is complete, etc.
  • You must be able to read the text on your pictures if you zoom in on your touchscreen. You can also send yourself the pictures by email and open them on a computer or laptop to make sure they are legible.
  • If the medical file is voluminous and does not contain any page numbers, you can enter them manually. If there are several documents, make sure not to mix them up. Do not forget to take pictures of both sides of the documents, if applicable.
Examples of accepted documents Examples of refused documents

You would like to send a form?

  1. Download a copy of the form in PDF format to your computer, tablet or cell phone
  2. Open the file and complete it onscreen
  3. Save the completed form. Make sure that all your information has been saved before sending us the file (you must have Adobe Reader 11.0 or the latest version)
  4. Send the file by using this service.

What to do if your form has a signature or you do not have Adobe Reader 11.0 or the latest version?

  1. Download a copy of the form in PDF format to your computer, tablet or cell phone
  2. Open the file and complete it onscreen
  3. Print the form and sign it if necessary
  4. Scan or take a photo of the form
  5. Send the file or photo by using this service.

Consult our List of online services to verify if your application can be filed online. Otherwise, please use Our forms.

Note that...

  • JPG and PDF formats are accepted
  • a maximum of 10 documents may be sent per transfer
  • each document can be up to 7 MB maximum
  • We acknowledge receipt of each transfer of your documents. You do not need to contact us to verify whether we have received them. If your application is incomplete, we will contact you by telephone or by sending you a notice by mail.

The information collected via this online service is necessary. For more information, consult our policy concerning access to documents held by public bodies and the protection of personal information.

Notice to disabled persons

This online service may contain barriers to accessibility. You can call us for assistance. Retour à la référence de la note de bas de page

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