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(Survey on the My Account online service – 2022‑2023 report; French only)
The survey was conducted within the context of the P536 – Phase 2 digital client space among clients in all sectors of activity: Québec Pension Plan (QPP), Family Allowance and public-sector pension plans. It allowed Retraite Québec to measure client satisfaction regarding the improvements made to the My Account digital space.
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